Development of a digital strategic plan – data part
Context
Québec Cinéma (QC) is a non-profit organization whose mission is to ensure the influence of Quebec cinema and its artists through promotion and education.
Aware of the importance of digital channels to access cultural offerings today, Québec Cinéma wishes to communicate a strong digital identity and exploit these tools to better serve its mission. To do so, within the scope of the Digital Strategy Fund, QC wishes to establish a digital strategic plan proposing concrete actions resulting from a detailed diagnosis of its resources, digital assets and their use as well as a prioritization of its needs and business objectives.
Objectives
Our intervention aims to assure the data part of this digital strategic plan, and more specifically to proceed to :- A data maturity evaluation
- A business needs evaluation
- Development of recommandations in terms of data strategy regarding the global digital strategic plan
Methodology
The level of data maturity was evaluated according to the data assets available, the use made of them and the “data culture” – i.e. the reflexes of using information in decision-making, through :- A qualitative analysis : a series of interviews with the various departments and hierarchical levels of the organization and field observation.
- A diagnosis of the information system (inventory of data, their sources, and their potential for interoperability)
Results
7 recommandations were made in three main strategic areas of intervention, including one on the development of a segmentation of Quebec moviegoers and an internal database. They concern the improvement of activities and services, interaction channels, the link with target audiences, processes including development, technology and data, and the organizational structure.
